Privacy policy

OVERVIEW:  Your privacy is important to us, and we are dedicated to treating your personal information with respect and care.   Our privacy policy is designed to provide transparency into our privacy and principles in a format that our customers can easily understand, read, and navigate.  This privacy notice explains the data Chief Industries processes, how Chief Industries processes it, and for what purposes.  Chief Industries, LLC is the sole owner of the information collected on our website, so we do not offer an opt-out to the sale of personal data. Chief Industries collects data from you through our interactions with you and through our products for a variety of purposes, including to operate effectively and provide you with the best experiences with our products.  Chief Industries will not sell, share, or rent this information to any outside parties, except outlined in our policy. We strive to deliver outstanding product and services and value to our customers’ business and loyalty.  Our privacy policy is designed to provide transparency into our privacy and principles in a format that our customers can easily understand, read, and navigate. 

SCOPE:  Personal information that Chief Industries collects when you visit the website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.  Additionally, as you browse the site, Chief Industries collects information about individual web pages or products that you view, what websites, or search terms that you view, what websites referred you to our site, and information about how you interact with the site. Chief Industries refers to this automatically collected information as “Device Information”.   We collect Device Information using the following technologies:

Cookies are data files that are places on your device or computer and often include an anonymous unique identifier. Chief Industries use cookies and similar technologies to store and honor your preferences and settings, enable you to sign-in, combat fraud, to customize web page content based on the customer browsers type or other information the customer sends.  If a customer rejects the cookies, they may still use the site, however you will not be able to use the shopping cart to purchase items online. Cookies are used by the shopping cart to retain information necessary to process the order.  If you disable cookies, we will not be able to accept your order online.  Cookies are used strictly for the purpose of enhancing your personal experience on our site.  When you close your browser, the cookies will terminate.   For more information about cookies and how to disable cookies, visit http://allaboutorg.

Log Files track actions occurring on the site and collect data including IP address, browser type, internet service provider, referring/exit pages and date and time stamps. IP addresses are not linked to personally identifiable information.  Chief Industries does not distribute or share IP information with any third parties.

• Web Beacons, Tag and Pixels are electronic files used to record information about how you browse our site, count users who have visited the website and to determine whether you open and act on the website.
  
  
• Service Providers: From time to time, Chief Industries uses business partners (third parties) to provide certain support services to us without limitations website hosting, app design, maintenance services, database management, web analytics, app analytics, billing and payment, fraud protection, marketing, and improvement of services.  Chief Industries uses an outside shipping company (UPS) to ship orders and a credit card processing company to bill customers for goods and services.  These companies do not retain, share our website, or use personally identifiable information for any secondary purpose.  Chief Industries shall disclose any personally identifiable information when require by law.
  
  
• Compliance with Laws: Chief Industries will cooperate with government, law enforcement officials and private parties to enforce or comply with the law.  We may disclose your personal information to government, law enforcement officials or private parties in response to lawful requests, when we believe disclosure or sharing is necessary to comply with any legal obligation, enforce apply our terms and conditions, respond to claims and legal process, protect our service, members, dealers, our rights and/or the safety to the public or any person, or prevent or stop illegal, unethical or legally actionable activity including for the purposes of fraud protection.
  
  
• Security: Chief Industries is committed to protecting the security of your personal data and takes every precaution to protect our customers’ information.  We use a variety of security technologies and procedures to help protect your personal data from unauthorized access, use, or disclosure.  We store the personal data you provide on computer systems that have limited access and are in controlled facilities.  When we transmit highly confidential data, such as credit card number or password over the internet, we protect it using encryption.  Chief Industries complies with applicable data protection laws, including applicable security breach notification laws.   If you are a California business, Chief Industry processes your personal data in accordance with the California Consumer Privacy Act (CCPA).  This CCPA section of our Privacy Notice contains required by the CCPA and supplements our Privacy Notice.
  
  
• California Privacy Notice: Under the California Consumer Privacy Act of 2018 and certain other privacy and data protection laws, as applicable, you have the right to request that we disclose what personal information we collect, use disclose and sell, you have rights to the following without charge:
  
  
• Disclosures of Personal Information we collect about you: You have the right to know the categories of personal information, our business or commercial purpose for collecting or selling personal information, the categories of third parties with whom we share personal information, if any, and the specific pieces of personal information we have collected about you.
  

• Disclosure of Personal Information Sold or Used for a Business Purpose: You have the right to know if we sell or disclose your personal information to third parties for business purposes, along with the right to know the categories of personal information about you that we sold, the categories of third parties to whom we sold the personal information, the categories of personal information that we disclosed about you for a business purpose, and the categories of third parties to whom we disclosed personal information.
  
  
• Deletion of Personal Information: Subject to the exceptions set out below, and upon your submission of a verifiable request, you have the right to deletion of your personal information from our records, and to have us direct our service providers delete your personal information from their records.  We are not required to, and reserve our right not to, delete your personal information it if is necessary to complete the transaction for which the personal information was collected, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us; detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity; debug to identify and repair errors that impair existing intended functionality; exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law; comply with the California Electronic Communications Privacy Act; engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent; enable solely internal uses that are reasonably aligned with your expectations based on the your relationship with us; comply with an existing legal obligation; and otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
  
  
• Freedom from Discrimination: You have the right to not be discriminated against by us because you exercised any of your rights under the California Consumer Privacy Act. This means we cannot on the basis of the exercise of your rights thereunder, among other things, deny goods or services to you, charge different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties; provide a different level or quality of goods or services to you; or suggest that you will receive a different price or rate for goods or services or a different level or quality of goods or services.
  
  
• Your Right to Opt-Out of the Sale of Personal Information: Chief Industries, LLC is the sole owner of the information collected on our website, so we do not offer an opt-out to the sale of personal data.
  
  
• How to Exercise Your Rights: Unless otherwise specified, to exercise any of your rights call us at 714- 891-3571 or submit your request to us at one of the following addresses: info@chiefindustries.com or Chief Industries, LLC, 5362 Commercial Drive, Huntington Beach, CA    In order to verify your request, you will need to provide us with enough information to identify you (e.g., your full name, address, and customer or matter reference number), proof of your identity and address (e.g., a copy of your driving license or passport and a recent utility or credit card bill), and a description of what right you wish to exercise along with any information to which your requests relates.  You may also designate an authorized agent to make a request under the California Consumer Privacy Act on your behalf. To fulfill your request to know or delete submitted by an authorized agent, you must provide the authorized agent written permission to do so, and we may require you verify your own identity with us directly.  User-enabled privacy controls, such as a browser plugin or privacy setting or other mechanism, that communicate or signal your choice to opt-out of the sale of personal information are considered a request directly from you, not through an authorized agent.  We reserve our right not to make a data access or portability disclosure if we cannot verify that the person making the request is the person about whom we collected information, or someone authorized to act on such person's behalf. You may only make a data access or data portability request twice within a 12-month period. Any personal information we collect from you to verify your identity in connection with your request will be used solely for the purposes of verification.
  
  

Changes to this Privacy Notice:  From time to time, Chief Industries, LLC may change this privacy notice to accommodate new technologies, industry practices, regulatory requirements or for other purposes.  We will provide notice to you if these changes are material and, where required by applicable law, we will obtain your consent.  Notice may be by email to the last email address you provide us, by posting notice of such changes on our website and applications, or by other means, consistent with applicable laws.